What Information We Hold and Why
We collect three categories of data. First, account registration details — your name, email address, and the mobile number you use to receive OTP verification during login. Second, payment activity — when you deposit or withdraw via bKash, Nagad or Rocket, we log the transaction reference,
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amount and timestamp so we can reconcile your account wallet and investigate any dispute. We do not store your full mobile banking PIN or password. Third, device and session data — your IP address, browser type, and pages visited help us detect suspicious login attempts and
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keep your account from being accessed without your knowledge. We also use cookies to remember your session state so you are not logged out mid-play. Data linked to your account is retained for as long as your account remains active and for a further period required
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by applicable record-keeping obligations. Where our platform is available depends on your local law and the eligible regions we serve — if you are in Bangladesh and have questions about how local regulations affect your data rights, our support team can point you to the relevant
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section of this policy. You may request a copy of the data we hold on you at any time by contacting us through the channels listed below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.